Frequently Asked Questions
What is De Luxe Hydration?
De Luxe Hydration is a concierge mobile IV wellness service that brings premium hydration and wellness experiences directly to your home, office, hotel, or private event throughout Edmond and the Oklahoma City metro area.
How does the process work?
After booking, you will complete a health screening questionnaire and Telehealth evaluation. A provider will review your information and, if appropriate, issue an individualized provider order. A licensed professional will then arrive at your chosen location and administer your selected wellness service.
Do I need a medical evaluation before receiving services?
Yes. All services require completion of a health screening, evaluation, and issuance of an individualized provider order prior to treatment.
Is everyone eligible for IV wellness services?
No. IV wellness services may not be appropriate for everyone.
Certain medical conditions, medications, allergies, or health concerns may affect eligibility. Examples may include certain kidney conditions, heart conditions, fluid balance disorders, or known sensitivities to ingredients used in a wellness service.
For your safety, all clients are required to complete a health screening and evaluation before receiving services. An authorized healthcare provider will review your information and determine whether a service is appropriate for you.
Who administers the services?
All services are administered by licensed healthcare professionals operating under provider oversight.
How long do appointments take?
Typical appointment times are:
Most IV infusions: 45–60 minutes
NAD+ infusions: 60–180 minutes
Wellness shots: 5–15 minutes
Appointment times may vary depending on the selected service and individual circumstances.
Where do you provide services?
We provide concierge mobile services throughout Edmond, Oklahoma City, Nichols Hills, The Village, Yukon, Piedmont, Guthrie, Arcadia, and surrounding communities within our standard service area.
Is there a minimum service amount or travel fee?
Yes. De Luxe Hydration has a minimum service amount of $150 per appointment. This minimum may be met with any combination of IV infusions, wellness injections, and enhancements.
Appointments within our standard service area are included in listed pricing. Appointments requested outside our standard service area are subject to an additional travel fee based on distance and travel time.
Travel Fee Schedule
Up to 15 miles outside the standard service area: $25
15–30 miles outside the standard service area: $50
More than 30 miles outside the standard service area: Custom Quote
All travel fees will be disclosed and approved prior to booking.
Can I receive services at a hotel, office, or event?
Yes. Services may be provided at homes, offices, hotels, private events, and other approved locations.
What should I do before my appointment?
We recommend drinking water, eating a light meal, and completing all required intake forms prior to your appointment.
What can I expect during my appointment?
A licensed professional will review your health information, obtain vital signs, confirm eligibility, and answer any questions before beginning your service.
Most clients relax, work, watch television, or simply unwind during their appointment.
How will I feel afterward?
Individual experiences vary. Many clients report feeling refreshed, rehydrated, and more energized following their appointment.
Results may vary depending on hydration status, lifestyle, and individual factors.
Can I customize my infusion?
Yes. Many infusions can be personalized with optional wellness enhancements, including Vitamin C, Magnesium, Zinc, Glutathione, B-Complex, B12, Biotin, and L-Carnitine. Add-ons are available when appropriate and not already included in your chosen infusion.
How often can I receive IV wellness services?
The appropriate frequency varies based on your individual wellness goals, lifestyle, hydration needs, and provider recommendations.
Some clients choose services occasionally for travel, recovery, or special events, while others incorporate wellness services into their regular routine.
All services are subject to provider evaluation, medical screening, and issuance of an individualized provider order. Your provider can help determine an appropriate schedule based on your individual circumstances.
What payment methods do you accept?
We accept major credit and debit cards.
A valid payment method is required to reserve and confirm your appointment.
What is your cancellation policy?
Appointments canceled more than 24 hours before the scheduled appointment time may be rescheduled without penalty.
Appointments canceled within 24 hours of the scheduled appointment time may be subject to cancellation fees. No-show appointments may be charged up to 100% of the scheduled service fee.
Please review our Cancellation Policy page for complete details.
Are your services covered by insurance?
No. De Luxe Hydration provides elective wellness services that are self-pay and are not billed to insurance.
Are your services intended to treat medical conditions?
No. Our services are elective wellness services and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
If you are experiencing a medical emergency, call 911 immediately.
How do I book an appointment?
Appointments may be requested through our website, by phone, or through available booking options. We will guide you through the screening and scheduling process to ensure a smooth concierge experience.
Hydration. Wellness. Elevated.
Questions? Call or Text (405) 465-8829